IOLUG Panel: Personal Experiences with Digital Identity

2009 November 16
by Melissa

Last Friday I was a panelist with three other library professionals at the Indiana Online Users Group fall meeting, where we spoke about our personal experiences using Facebook, Twitter and more.  It was an interesting discussion about a controversial topic.  Talking about social networking always leads me to reflect on what I’m doing right, what I’m doing wrong, and how I define “friendships” online.  I use Facebook for three different reasons:

  • to stay in touch with family and friends
  • to network with other library professionals
  • to network with other business people in the Fort Wayne community

I have basically three types of “friends” on Facebook: family, friends, colleagues.  The first two are self-explanatory, but my colleagues consist of people in the Fort Wayne community and library professionals outside of ACPL.

Since the official communication channel for ACPL is our interlibrary e-mail, I don’t feel like I need to keep connected with most ACPL staff via Facebook.  Certainly lots of ACPL staff use Facebook, but I’ve had to ask myself how many ACPL are friends that I share interests with outside of work.  Keeping in touch on Facebook doesn’t seem like a good way to communicate with other ACPL staff.  Also, I am afraid that having a conversation via Facebook excludes other ACPL staff, who are not using Facebook, from the conversation.

I do think that making and keeping friends on Facebook with other library professionals and community professionals is valuable.  I like that I can pop into Facebook for a minute or two, check and see what people are talking about, and pop back out.  One audience member seemed a little shocked that librarians use Facebook during work hours, but not having used Facebook herself, she was under the impression that people are looking at it for hours at a time.  This is simply not the case.

Making connections with people in our community is one of the most important uses of Facebook on the job.  I am friends with newspaper staff, city government staff, other IT professionals, and other nonprofit professionals.  It’s important and valuable to understand what people are talking about.  Just this morning, I saw that our local PBS station had send out a tweet about a program that aired this weekend, and referred Twitter followers to the library to get the book!     pbs twitterI was able to re-tweet their post to our followers.  And the relationships formed and grown between myself as an individual and other individuals in my community–not their institutional personas–those are gold.  Because of these relationships, I’ve helped arrange a book signing with a book editor and I’m filming a video with a library user this afternoon.

When I was a branch manager, I felt it was not only friendly, but my responsibility, to get to know the people who walked into my building every day.  I learned their names, asked about their families, chatted about work, discussed books…every day.  It wasn’t unusual for me to spend several minutes in conversation, walking around with patrons, talking about our day.   Serving your community is about more than checking out their books.  It’s about forming relationships.  So we should do this any way we can.  Even on Facebook or Twitter.  The rewards are endless, I promise you!

We need to use social networking tools without fear.  Really, it’s OK to Facebook!  Of course, this is only my opinion. :-)

Anyone can make a video

2009 November 12
by Melissa

This is the video that made me want to start making my own.  It’s about eating haggis; it’s interesting, short, decently made, and shows anyone can make a video! (Don’t worry, no preaching…)

I should also mention that today Sean showed me an easy way to shoot myself on video while walking.  Simply attach the camera to a tripod, hold the tripod up with the bottom of the legs wedged into your hip, and go!

IOLUG Fall Conference

2009 November 11
by Melissa

I will be attending and sitting on a panel at the Indiana Online Users Group fall meeting this Friday.  See you there!

Fall 2009 Program

Hot or Not: Managing Your Digital Identity

iolugfall09
November 13, 2009

Plainfield Public Library

Have you Googled yourself lately? What do others see when they check you out? What does your Web presence say about you? The IOLUG fall program will focus on managing your digital identity and organizing your personal, professional, and organizational roles.

Register Now

Schedule
9-9:30 Registration—with continental breakfast.
9:30-9:35 Introduction to the day by Tom Smith.
9:35-10:30 Morning Keynote – Yes, You Are Speaking In Public: The Implications Of Building a Personal and Professional Online Presence (1 Technology LEU) – Jenica P. Rogers, M.L.S., Director of Libraries, State University of New York, Postdam, New York.
10:30-10:40 Questions
10:45-11:45 3 Breakout Sessions

 

Online Public Identities: The Unexpected Dangers (1 Technology LEU)

Jenica P. Rogers, M.L.S., Director of Libraries, State University of New York, Postdam, New York

Tips and Tricks (1 Technology LEU)

  1. New Friend Request: Managing Personal and Professional Contacts on
    Facebook – Jason Fields, M.L.S. Chief Operating Officer, Hancock County Public Library
  2. Search Engine Optimization Michael Witt, M.L.S., Interdisciplinary Research Librarian, Purdue University
  3. The Website with a Face: Digitally connecting to People Where They Are Richard Bernier, M.L.S. Reference and Electronic Services Librarian at Rose-Hulman Institute of Technology
  4. Virtual Venues and Collaboration: Strenthening your staff and services using Facebook Misti Shaw, M.L.S. Music Librarian, Depauw University

Facebook Basics (1 Technology LEU)

Hands on computer lab on setting up Facebook and learning a few of the “ins and outs of social networking. Twitter basic will also be integrated into this session.
Daniel Nguyen, M.I.S, M.L.S. Web Developer, Indianapolis Marion County Public Library and Bill Helling, M.I.S. Assistant Director, Crawfordsville Public Library

11:45-12:30 Lunch and Biz meeting
12:30-1:20 Afternoon Keynote – Organizational Digital Identity (1 Technology LEU) – Toby Greenwalt, M.S.L.I.S., Virtual Services Coordinator at Skokie Public Library
1:20-1:30 Questions
1:30-1:45 Break
1:45-2:45 3 Breakout Sessions

 

Funneling Social Media Feeds (1 Technology LEU)

Toby Greenwalt, M.S.L.I.S., Virtual Services Coordinator at Skokie Public Library

Tips and Tricks (1 Technology LEU)

  1. New Friend Request: Managing Personal and Professional Contacts on
    Facebook – Jason Fields, M.L.S. Chief Operating Officer, Hancock County Public Library
  2. Search Engine Optimization Michael Witt, M.L.S., Interdisciplinary Research Librarian, Purdue University
  3. The Website with a Face: Digitally connecting to People Where They Are Richard Bernier, M.L.S. Reference and Electronic Services Librarian at Rose-Hulman Institute of Technology
  4. Virtual Venues and Collaboration: Strenthening your staff and services using Facebook Misti Shaw, M.L.S. Music Librarian, Depauw University

Facebook Basics (1 Technology LEU)

Hands on computer lab on setting up Facebook and learning a few of the “ins and outs of social networking. Twitter basic will also be integrated into this session.

2:45-3:45 Panel on Personal Experiences with Digital Identity

 

Melissa Kiser, M.L.S, Information Technology Librarian, Allen County Public Library

Kayla Gregory, Libraries Marketing Associate, Purdue University.

Malissa Hostetler, Graduate Student in Library Science at IUPUI

Lisa Lobdell, Graduate Student in Library Science at IUPUI

When (my) teens read

2009 November 4
by Melissa

Yesterday as I was shelving books at the Dupont Branch, I found a copy of Halo: the Ghosts of Onyx by Eric Nylund, which I set aside to check out for my 13-year-old son, who is a huge fan of the Halo video games.   It came as no surprise that my bright, creative, ADD-riddled son who performs poorly in school picked the book up and read the first 35 pages within a few minutes.

My friend Christi was telling me about a book she’s been reading: NurtureShock : new thinking about children.  She is a children’s librarian and she told me about some particularly interesting chapters which describe why teens rebel, why they lie about it, and why they are bored all the time.  This book is definitely on my parenting reading list now!

Then today I found an interesting blog post from Stephen’s Lighthouse with twelve reasons people read:

Why Do People Read?

I also think we need a better discussion on why people read. It seems basic but do we really understand why people read? Here’s my modest unranked list of twelve reasons off the top of my small noggin (add to it in the comments):

1. To learn
2. To engage in hearing other’s opinions (to agree or disagree or just to understand and be empathetic)
3. To develop more knowledge about myself and develop as a whole person
4. To be entertained and laugh, to engage and interact
5. To address boredom and the inexorable progress of time
6. To research and keep up-to-date
7. To participate well in civil society (everything from news to voting)
8. To be informed (and maybe smarter)
9. To understand others (individually and culturally)
10. To escape our day-to-day lives
11. To stimulate the imagination and be inspired
12. To write and communicate better through reading others
13. To teach
14. To have something to talk about
15. To connect with like-minded people

My son was complaining the other day about how bored he was, so I’ve been trying to find ways to engage him.  He’s also recently become intensely interested in classical music, mostly because that’s the elective they’re studying this quarter at school.  Bless his little heart.  He’s bored out of his mind, but he fascinates me when he really gets into a subject.

I’m going to keep the Halo books coming, and when he’s done with those, we’ll find some more equally captivating books to read.  How do you engage your teen(s)?

IOLUG Fall Meeting, November 13

2009 November 4
by Melissa

Library 101. Learn it. Know it. Live it!

2009 October 29
by Melissa

Social networking: professional and private concerns

2009 October 28
Comments Off
by Melissa

As librarians dive more and more into social networking, a lot of questions and interesting situations seem to be coming up.  Concerns about privacy, how we represent ourselves online, and responsibility for content are all causing us to question how we approach social media tools.

One of the main issues is social media strategy.  As I learned from Meg Canada of Hennepin County Library at the “Building Communities” preconference at ALA, libraries need to have a social media strategy, just as they need to have a written communication plan.  If we want professional librarians to use the Library 2.0 tools in a useful, organized way, we need to have an idea of who is responsible for posting to blogs, adding pictures to Flickr, posting YouTube videos, etc.  Webjunction has posted information about creating a social software policy for your library.

Maybe a bigger area of concern though, is privacy and how we blur our professional and private lives on social networking sites.  It’s clear that librarians are quite concerned, and they are reacting in a variety of ways.  Some librarians may choose to unfriend fellow staff members for the sake of privacy.  Others might delete their accounts altogether.  Personally, I think that one of the advantages of social networking is that people see us as real human beings, and it allows us to make greater, deeper, more meaningful connections with our customers.  And when I see a link posted or a remark by a librarian that reveals his political or religious point of view, I don’t worry about it.  Really–what that person believes and practices outside of the library makes no difference to me, as long as it doesn’t prevent them from practicing unbiased, intelligent, thoughtful librarianship.

When I gave a presentation about videos at the Paul Clarke Nonprofit Resource Center earlier this week, we discussed social media use briefly and NPR News Staff Social Media Guidelines was mentioned as a good model to follow.  I have to question though, whether we should hold ourselves to the same guidelines as journalists–because we aren’t journalists.  We do need to stick to our code of ethics, but when we are not working as librarians, when we’re living our lives outside the library, I think if we follow some general practices of behaving as ladies and gentlemen, then we should feel no fear about being who we really are.  We are Christians, Jews, Muslims, atheists, Republicans, Democrats, Libertarians; we are also dancers, runners, knitters, hikers, body-modifiers and reality TV fans.  Above all, we love books and libraries, and we’re proud of that.  Let’s be ourselves, and not be afraid to share ourselves with others.

Until your library has a social media policy firmly in place, you might want to follow some of the guidelines in the article “Top 10 Things You Should Not Share on Social Networks”.

For more information, read Elyssa Kroski’s recent article in School Library Journal, “Should Your Library Have a Social Media Policy?”.

For further reading:

Libraries and Social Media

Social Media Governance’s Policy Database

Lawsuits & PR Nightmares: Why Employees Need Social Media Guidelines

Librarians and Others – Learn How You Are Being Evaluated By Your Social Media Footprint – Prepare to Be Judged!…04.08.09 « The Proverbial Lone Wolf Librarian’s Weblog

The 4 Ps of the Internet: Personal, Private, Professional, and Public | Compliance Building

Public, private, personal, political

Facebook Transition – From Personal to Professional | Shiny Door

YALSA » Who Are You? Your Public, Private, and Professional Life

Experts: Employers should make social media policy clear | Journal Record, The (Oklahoma City) | Find Articles at BNET

Blurring Personal and Professional Lives on Social Media – ClickZ

Social Networks: Separate Professional From Personal ? – Marketing …

Social Networks – The Personal vs. The Professional

Chris Brogan: Ways to Be Human at a Distance

What are your tips for using your social networking profile for professional work?

WebJunction – Social Networking & Web Tools

IBM Social Computing Guidelines

Social Networking and Employees: Where Do You Draw the Line?

Another ACPL librarian in the news

2009 October 28
by Melissa

Deb Noggle, Tecumseh Branch Manager

ACPL’s Deb Noggle, manager of the Tecumseh Branch Library, appeared in Sunday’s Journal Gazette in an interview about vampire fiction!  Check out the 5 questions and a podcast of her interview.

Region starring online: video makers find audience on YouTube

2009 October 22
by Melissa

Check out this article that the newspaper ran about promoting services on YouTube.  It’s great to see our local media talking about what we’re doing to promote the library!

Region starring online

Video makers find audience on YouTube

Stefanie Scarlett
The Journal Gazette
Thumbnail

Libraries and tigers and UFOs – they’re all stars on Fort Wayne’s various YouTube channels.

Here, you can watch a tiger enjoy hydrotherapy and see whether a convention morphs into an episode of “Librarians Behaving Badly.” Listen to a local chanteuse belt out her version of Beyoncé’s “Halo” and follow someone’s driving tour of downtown.

Besides those cats who just want to have fun, some local residents are using the wildly popular site (www.youtube.com) as a marketing tool. Their efforts haven’t gone viral yet, but you just never know.  Read the rest of the article

What is Anythink?

2009 October 22
by Melissa

Check out this page that describes in further detail what Anythink means.  Anythink is the new brand of the Rangeview Library District in Colorado!